Last Updated: June 01, 2024

We appreciate the trust you place in Tom Waters Boots, Clothes & Optical (Tom Waters and/or tomwatersonline.com), and we are committed to respecting your privacy and the security of your personal information. This privacy statement discloses the privacy practices for www.tomwatersonline.com. We encourage our users who visit external sites from links within tomwatersonline.com to read the privacy statements of those sites, as their privacy practices may differ from ours and will govern their using your information.

If you have questions or concerns regarding this privacy policy, please contact us here.

Disclosure of Personal Information

Tom Waters only gathers personally identifiable information voluntarily submitted by you. Examples of personally identifiable information are first and last names, addresses and email addresses. Tom Waters may ask you to provide identifiable information when you perform the following types of activities:

 

• Place an order on our website
• Return an item or make an exchange
• Sign up for our e-newsletter
• Inquire about our services
• Register for a sweepstakes or contest
• Fill out an online survey

Using Information We Collect

At Tom Waters, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:

 

• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you catalogs or promotional offers we believe will be of interest to you
• Send you the Tom Waters Email Newsletter, if requested
• Identify your product and service preferences
• Customize our communications to you
• Improve our merchandise selection and customer service

How We Use Email

When you provide us your email address, we may send you emails related to processing your order or to respond to a request. For example, after you place an order at tomwatersonline.com, you will receive an email confirmation and, in most cases, an email with package tracking information.

It is our intent to send you promotional email (our Email Newsletter) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter.

How We Use SMS/Subscription

When you provide us your email address, SMS text number, or opt in to our email subscription, we may send you emails and text messages related to processing your order or to respond to a request. We will not sell or share your email or text number or any other personal information to any other company or services.

It is our intent to send you promotional email (our Email Newsletter) only if you have agreed to receive it. Instructions on how to unsubscribe are included in each edition of the newsletter.

Message and data rates may apply for messages sent to you from us and from us to you. If you have any questions about your data plan, please contact your cellular service or privacy@tomwatersonline.com.

Security

In our efforts to protect your information, Tom Waters uses a variety of technical safeguards. When you make a purchase or create an account on our website, your information is transmitted in an encrypted format.

The tomwatersonline.com website may contain links to other sites. Tom Waters does not control the use of personally identifiable information on these websites. You should review the privacy policies of every website before providing any personal information. Tom Waters is not responsible for the conduct or practices of any linked websites. These links are provided solely for the convenience and information of our visitors.

Privacy of Children on Our Website

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy policy notice. Before our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments or assistance, we invite you to Contact us.

We hope to answer any questions to your satisfaction, but should you ever want to contact a third party regarding our privacy practices, you can email our privacy department at privacy@tomwatersonline.com You may also contact the Federal Trade Commission by phone at 202-FTC-HELP (202-382-4357) or electronically at http://www.ftc.gov/ro/index.shtmlmes